Frequently Asked Questions

Q: What subjects do you offer tutoring for?
A: We offer online tutoring in a wide range of subjects, including Math, Science, English, Social Studies, and French.

Q: Do you offer French tutoring for all levels?
A: Yes! We offer French tutoring for beginners, intermediate learners, and advanced learners, as well as support for school curriculums and conversational practice.

Q: How do I get started with a tutor?
A: Getting started is easy! Simply book your free consultation by clicking here to assess your child’s needs and goals from our services.

Q: How do online tutoring sessions work?
A: Our sessions are conducted via Google Meet, with screen sharing, digital whiteboards, and other interactive features to enhance learning. We track progress and attendance through our TutorBird platform.

Q: What is TutorBird, and how does it work?
A: TutorBird is the platform we use to manage all aspects of your child’s tutoring experience in one convenient place. It handles scheduling, secure payments, shared lesson materials, and messaging with ease. This helps keep everything organized, stress-free, and focused on your child’s success.

Q: What technology do I need for online tutoring?
A: You’ll need a computer or tablet, a stable internet connection, and a webcam and microphone. We’ll guide you through the setup process if needed.

Q: Do you offer in-person tutoring?
A: At the moment, we do not offer in-person tutoring, but we plan to offer occasional in-person programs at our Brampton location. Please sign up for our newsletter to stay updated with future events and promotions.

Q: What technology do I need for online tutoring?
A: You’ll need a computer or tablet, a stable internet connection, and a webcam and microphone. We’ll guide you through the setup process if needed.

Q: How long are the tutoring sessions?
A: Sessions typically last one hour, but we can customize the length based on your needs.

Q: What are your rates?
A: Our program rates begin at $30 per hour, but we also have bundle packages and monthly packages available to make it more consistent and cost-effective.

Q: Do you offer group tutoring?
A: Yes, we offer both one-on-one and small-group online tutoring options.

Q: What is your cancellation policy?
A: We kindly ask for at least 6 hours' notice if you need to cancel or reschedule a session. Any sessions cancelled with less than 6 hours’ notice are subject to full payment due to tutor availability and demand.

Q: How do I pay for tutoring sessions?
A: We accept various payment methods, including credit/debit cards and online payments. Payment details will be discussed during the initial consultation.

Q: Do you provide progress reports?
A: Yes, we provide regular updates on the student’s progress to ensure they’re on track to meet their goals. We provide a full report quarterly (every 3 months) to ensure enough time to review students’ progress.

Q: What makes your tutoring service unique?
A: We focus on personalized learning, tailoring each session to the student’s unique needs and learning style. Our tutors are highly qualified and passionate about helping students succeed. We do emphasize learning skills and not necessarily improved grades. Our goal is to help our students feel confident in their learning skills that they can apply in school and other educational settings. Time and commitment are key to being successful in our programs.