Frequently Asked Questions

Getting Started

How do I get started?

Getting started is simple. Book a free consultation through our scheduling page to discuss your child’s academic needs, goals, and learning profile. Following the consultation, we will recommend the most appropriate tutor and support plan.

Is the first tutoring session really free?

Yes. After your consultation, new clients receive a complimentary first session to ensure a strong and comfortable start.

How are tutors assigned?

Tutors are carefully matched based on the student’s academic needs, learning profile, and goals to ensure the best possible fit and structured support.

Sessions & Technology

What subjects do you offer tutoring in?

We provide online academic support in Math, Science, English, Social Studies, and French across various grade levels.

Do you offer French tutoring for all levels?

Yes. We support beginner, intermediate, and advanced learners, including curriculum-based instruction and conversational practice.

How do online tutoring sessions work?

Sessions are conducted virtually through secure video conferencing platforms. Tutors use interactive tools such as screen sharing and digital whiteboards to deliver engaging and structured instruction.

What technology is required?

Students will need a computer or tablet, a stable internet connection, and access to a webcam and microphone.

How long are tutoring sessions?

Most sessions are 60 minutes. Session length may be adjusted based on individual needs.

Do you offer group tutoring?

Yes. We offer both one-on-one and small-group tutoring options depending on availability and program structure.

Policies & Payments

How is payment handled?

Payment is processed securely online at the time of booking through our scheduling system.

What are your rates?

Rates vary depending on the type of service and level of support required. Pricing details are discussed during the initial consultation to ensure the appropriate support plan is selected.

What is your cancellation policy?

A minimum of 24 hours’ notice is required to cancel or reschedule a session. Late cancellations may be subject to the full session fee due to reserved tutor time.

Our Approach

Do you provide progress updates?

Yes. Ongoing communication is maintained regarding student progress. Depending on the service plan, periodic progress summaries may be provided.

What makes Fluent Minds Educational Services unique?

Fluent Minds focuses on personalized, structured learning that builds both academic skill and confidence. Our approach emphasizes long-term skill development, consistency, and independent learning strategies to help students thrive beyond the tutoring session.